Clinic Support Assistant 

•    Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
•    Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
•    When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
•    Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
•    When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
•    Manage patient records, updating information and ensuring confidentiality and data protection.
•    Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
•    Monitor inventory of medical supplies and restock as needed.
•    Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
•    Adhere to all safety, health, and infection control procedures.
•    Speak up, if something isn’t right.
•    Maintain awareness of and comply with, the NMC Policies and Procedures
•    Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
•    Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
•    Support in the escort of patients within and between departments

•    Prepare and organize clinical areas (inclusive of waiting areas) for patient presence, consultations and procedures.
•    Provide non-interventional assistance to licensed healthcare professionals during medical examinations and treatments (eg. chaperoning, consumable/room preparation and turn around)
•    When trained and competent, perform basic patient care tasks, such as helping with mobility, bed making and personal hygiene, all at the instruction and supervision of the licensed healthcare professional.
•    Attend the call bell in the department or to any other alarm in patient’s room and report to the nurse accordingly
•    When trained and competent, ensure medical equipment is sterilized and cleaned and ready for use according to NMC Policy.
•    Manage patient records, updating information and ensuring confidentiality and data protection.
•    Schedule patient appointments and handle admissions/discharges, inclusive of follow up discharge phone calls
•    Monitor inventory of medical supplies and restock as needed.
•    Provide emotional support and clear communication to patients and families when required and following the instruction of the healthcare professional.
•    Adhere to all safety, health, and infection control procedures.
•    Speak up, if something isn’t right.
•    Maintain awareness of and comply with, the NMC Policies and Procedures
•    Participate in all activities related to DOH/DHA/MOH/MOHAP and NMC Quality Improvement when required
•    Understand Uphold the regulatory and accreditation standards and which of them apply to their daily working practice
•    Support in the escort of patients within and between departments

•    High school diploma or equivalent (some employers may require additional certification or training)