Data Analyst 

Creates impactful data visualizations to facilitate effective communication, and utilizes tools like Excel and Power BI to craft interactive dashboards for insightful analysis. Maintains Revenue Cycle Management’s dashboards, explores datasets for in-depth analysis, and promptly addresses data-related issues or discrepancies. Maintains low data error rates, implements data validation metrics, and ensures dataset completeness is crucial. Improves data cleaning, transformation, and loading processes while optimizing time and resource usage is paramount. Meets high scores in data validation metrics and exceeds efficiency targets are expected. Ensures user satisfaction with data visualizations and reduces average problem resolution time.

• Creates clear and impactful data visualizations to aid in effective communication.
• Utilizes tools such as Excel and Power BI to develop interactive dashboards that provide insightful analysis.
• Maintains Revenue Cycle Management’s Dashboards.
• Explores and understands datasets for in-depth analysis efficiently
• Addresses and resolves data-related issues or discrepancies on time.
• Conducts thorough checks to maintain low data error rates.
• Implements and monitors data validation metrics to ensure data reliability.
• Assesses datasets for completeness, ensuring all necessary information is available for analysis.
• Enhances and streamlines the data cleaning, transformation, and loading processes.
• Works towards reducing the time and resources needed for these processes.
• Achieves high scores in data validation metrics.
• Meets or exceeds data processing efficiency targets.
• Ensures high user satisfaction with data visualizations and dashboards.
• Reduces average time for problem resolution.

• Bachelor’s Degree in Business Development, Education or a related field

PROFESSIONAL EXPERIENCE:

• Minimum of five (5) years of experience in Customer Service in a Healthcare or Hospitality setting.
• Skills in mentoring/coaching in a multi-cultural /multi-national environment.
• Skills in self-direction, creativity and sound judgment.
• Ability to maintain open communication with colleagues.