Front Office Intern 

Front Office Intern Jobs in Dubai, UAE

About the Job:

An opportunity has arisen for an Intern to join Front Office in Jumeirah properties in Dubai. The main duties and responsibilities of this role:

• Provide guests with a unique and outstanding experience, ensuring all interactions are friendly and professional.
• Warmly welcome and orient guests while delivering effective and efficient service.
• Possess extensive knowledge of the respective domain (Front Desk, Concierge, Guest Relations, or Butler) to answer all facility, product, and service-related queries.
• Guide, promote, and upsell products and services related to the respective domain to increase sales and encourage repeat business.
• Answer phone calls and assist guests by using domain-specific applications for bookings, scheduling, and billing.
• Consistently maintain high service standards to enhance guest satisfaction and loyalty.

About You:

The ideal candidate for this position will have the following experience and qualifications:

• A student at a hospitality or business school, or a recent graduate.
• Prior internship experience in a 5-star hotel or any other luxury environment is preferred but not mandatory.
• Fluency in English; additional international languages are a plus.
• Available to start in August.