General Secretary 

Key Responsibilities:

• Provide comprehensive administrative and secretarial support to the Vice Principals and HR office.
• Maintain high standards of communication within the school and with parents, staff, and the wider GEMS community.
• Manage schedules, arrange meetings, and handle confidential correspondence.
• Coordinate daily office operations, ensuring the timely completion of all tasks and deadlines.
• Process emails, calls, and inquiries with efficiency and professionalism.
• Maintain accurate records, databases, and filing systems to support school reporting and compliance.
• Prepare, compile, and distribute weekly, monthly, and annual reports as needed.
• Assist with organizing school events, professional development sessions, and staff coordination.
• Track and manage office supplies and inventory, placing orders as needed.
• Ensure adherence to all GEMS Education policies, procedures, and standards of conduct.
• Demonstrate flexibility, initiative, and a commitment to high standards, often working beyond typical hours when necessary.

Qualifications:

• Education: Bachelor’s degree from a recognised institution is preferred.
• Experience: Minimum of four years’ experience in an similar capacity supporting senior leaders in a school, and the HR function.
• Communication Skills: Exceptional verbal and written communication skills, with the ability to interact effectively with a range of stakeholders.
• Organisational Skills: Strong organisational abilities, attention to detail, and the capacity to manage multiple tasks simultaneously. Proven ability to meet targets and work independently to support admissions objectives.
• Technical Proficiency: Competence in using office software, including Microsoft Office Suite, and experience with database management systems.
• Interpersonal Skills: A friendly and approachable manner, with a commitment to providing excellent customer service.
• Ability to handle sensitive information with discretion and maintain confidentiality at all times.
• A proactive and positive attitude, with a strong sense of initiative and professionalism.
• Demonstrated ability to be:
  • Flexible and adaptable to shifting priorities
  • Strategic in managing tasks and anticipating needs
  • Thorough in record-keeping and documentation
  • Efficient in time management and task execution
  • Professional in conduct and communication
  • Solution-oriented and able to work independently when required