Licensing and Onboarding Specialist

• Ensures the administrative duties relating to Dubai Health Authority licensing and onboarding of full-time and locum Physicians are carried out smoothly efficiently and effectively.
• Provides at all times clear communication to internal and external enquiries.
• Maintains files related to Physician Recruitment and must exercise confidentiality.
• Informs the selected candidates, of the Dubai Health Authority licensing formalities and requirements.
• Coordinates with the selected Physicians on the entire Dubai Health Authority processing from the start of the application to license issuance.
• Follows up closely with the candidates for collating and scanning the documents needed for the Dubai Health Authority application.
• Uploads the Dubai Health Authority applications and closely follows up with the Dubai Health Authority personnel regularly on the applications submitted.
• Uploads the Dataflow applications and closely follows up with the Dataflow personnel regularly.
• Ensures the Prometric test is applied for on time and coordinates with the candidates for the same.
• Escorts the Physician to the venue for the assessment interviews if required.
• Maintains the statistical data on Dubai Health Authority license information, submission, renewals and cancellations.
• Sends out the e-license copies of new and renewed licenses to the Physicians and stakeholders.
• Maintains and prepares accurate expense reports for the Corporate credit cards used for the Dubai Health Authority and Dataflow portals.
• Provides yearly statistics for Dubai Health Authority.
• Coordinates with Medical Affairs in scheduling orientation of Physicians.
• Coordinates with the Transport Department for Physician site visits, Dubai Health Authority interviews and Airport transfers for joining and leaving Physicians including locum and full-time Physicians.
• Coordinates with the Physician Recruiters and the HR Housing section for the allocation of villas/apartments.
• Coordinates with the Physician and the Housing section for viewing of the villas and apartments.
• Coordinates with the Physician Recruiters and the HR Government Relations for processing new visas for the selected Physicians.
• Coordinates with Employee Health Nurse for Pre-employment medicals.
• Coordinates with the Travel desk for ticket booking for locum and newly joined Physicians.
• Books hotel for a site visit.
• Arranges the Marhaba for the newly joined Physicians and their families.
• Ensures that the Housing Department is informed and arranges for the apartment for locum and newly joined Physicians.
• Ensures that the rent-a-car and sim card are arranged for locum Physicians.
• Requests Malpractice Insurance Cover for newly joined/locum Physicians and during renewal of licenses.
• Coordinates with HR Operations regarding ID badge preparation.
• Coordinates with HR Operations for Medical Insurance for Physicians and their dependants.
• Coordinates with HR Government Relations for processing Residence Visas for the Physician’s dependants.
• Participates actively in the department program for Joint Commission International Accreditation assessment.
• Prepares the Medical Affairs and Human Resource files personnel files for newly appointed Physicians.
• Adheres to professional conduct, communication, and presentation at all times to continually promote the organisation, ensuring candidates are given the best impression of the organisation to drive American Hospital Dubai forward as an employer of choice.

• Certificate/Diploma or Graduate or equivalent from a recognized University/College

PROFESSIONAL EXPERIENCE:

• Minimum of two (2) years of experience in a similar role
• Excellent command of spoken and written English
• Well-versed in Microsoft Office applications
• Previous Middle Eastern experience in the Healthcare sector is preferable.