Quality Controller

Purpose of the Job:

Provide excellent quality service to ensure satisfaction is delivered consistently while following company’s vision.

Job Accountabilities:

• Formulate and maintain quality control objectives and coordinate these objectives with other managers.
• Tests the vehicle identified by the Deputy Workshop Manager, after ensuring that the vehicle registration is valid, and that the related Registration Card is present in the vehicle.
• Analyze statistical data and product specifications to formulate dealership standards.
• Minimize comebacks by conducting periodic spot checks of completed jobs for thoroughness and quality.
• Investigate and correct customer complaints regarding quality.
• Informs the Deputy Workshop Manager of repetitive incidents and events identified on the same model.
• Inspect all recently purchased and comeback vehicles to ensure proper correction and condition of vehicle.
• In case of nonconformity, return the car to the Mechanic/Electro-Mechanical Technician, and inform the Deputy Workshop Manager and Time Controller. Perform the test again, after the nonconformance is rectified.
• Inspect all repair orders and ensure that they include complete documentation and that proper warranty procedures have been followed.
• Monitor operations to ensure that they meet production standards.
• Indicates to the Deputy Workshop Manager the personnel several times involved in workmanship defects.
• Responsible for effective coverage of the assigned territory.
• Comply and implement the local laws and client’s requirements related to QHSEMS aspects at workplace, as per the bestowed authority and responsibility.
• Carries out any additional tasks assigned (in line with qualifications and ability) by line manager.

Qualifications & Education

ITI / Diploma

Experience

5-6 yrs in heavy commercial vehicle as Senior Mechanic/Team lead Heavy Bus& Truck

DL preferable

Knowledge & Skills

Fluent in English; Arabic an advantage.

Computer knowledge.