Sales Coordinator

Job Purpose

The job holder is responsible for Sales and its development which includes Promotions and Campaigns and coordinating sales related activities between the Principal, Customers, Service Advisors and Parts Sales team to achieve optimum profitability.

Job Responsibilities

• Handles calls related to sales and delegate to the concerned department /person
• Prepares and ensures update of vehicle stock and sales report following the required format on a daily, monthly, quarterly and yearly basis to serve as information to concerned managers and the principal (Suzuki Motor Corporation).
• Assists the Sales Executives in preparation of sales quotations to ensure that customer requirements are met in a timely manner.
• Prepares sales invoices, exit application for re-export of vehicles, to ensure customer requirements are met in a timely manner
• Coordinates with the concerned department member to order the vehicle in a timely manner, if it is not readily available.
• Coordinates delivery of vehicle to customer and ensures that delivery process requirements are met in order to ensure customer satisfaction.
• In the absence of Sales Executives, attends to walk-in customers and telephone inquiries to ensure that their requirements are addressed in a timely manner.  Forwards the information to the Sales Executive for follow-up
• Based on the packing list, prepares list of newly-arrived vehicles indicating chassis and engine numbers to be submitted to Customs for preparation of Vehicle Custom Certificate (VCC) to ensure proper documentation
• Handles administrative functions (i.e. photocopying of office documents, incoming/outgoing fax) to provide support to the sales department.
• Monitors and controls the stationery requirements of the branches to ensure adequate supply.

Job Requirements

Qualifications
Diploma / Bachelor Degree, preferably in Automotive industry

Experience
5 years of total experience in admin role

Knowledge & Skills

• Excellent negotiation skills and influencing skills
• Sound financial awareness and business acumen
• Relationship Management Skills
• Excellent presentation skills
• Written and verbal communication in English (other regionally spoken languages including Arabic would be an added advantage)
• Proficient in MS Word, Excel, PowerPoint.