Workshop Supervisor

Purpose of the Job:

To oversee and supervise the daily operations of the agricultural machinery workshop, ensuring efficient and high-quality service delivery. The Workshop Supervisor will manage a team of technicians and ensure the smooth operation of all mechanical activities related to agricultural machinery, while maintaining safety, quality standards, and timely delivery.

Job Accountabilities:

• Workshop Supervision: Supervise day-to-day activities in the workshop, ensuring proper workflow, adherence to schedules, and quality standards in the servicing and maintenance of agricultural machinery.
• Team Management: Lead, train, and motivate a team of technicians to ensure productivity, accuracy, and safety within the workshop.
• Maintenance and Repair: Oversee the repair, maintenance, and servicing of agricultural machinery and equipment, ensuring that all work is completed to the highest standards.
• Quality Assurance: Ensure that all tasks are carried out in compliance with company quality control standards and safety regulations.
• Inventory Management: Monitor and manage the inventory of spare parts, tools, and materials required for repairs and maintenance.
• Troubleshooting: Provide technical support for complex mechanical issues and assist technicians in troubleshooting and resolving machinery problems.
• Reporting: Prepare and submit regular reports on workshop operations, including status of work orders, parts usage, and any issues that require managerial attention.
• Schedule Coordination: Plan and coordinate maintenance schedules to minimize downtime and ensure efficient use of workshop resources.
• Customer Interaction: Liaise with internal teams and customers regarding machine issues, progress, and any delays.
• Health & Safety Compliance: Enforce and ensure adherence to workshop safety protocols and company health and safety regulations.
• Process Improvement: Identify opportunities for improving workshop operations, processes, and safety practices to enhance overall efficiency.
• Support: Provide guidance and technical advice to the workshop team to help resolve challenges and improve performance.

Qualifications & Education:

• Technical Diploma in Mechanical Engineering or an equivalent field.
• Additional certifications in machinery or workshop management will be an advantage.

Experience:

• 5–7 years of experience in agricultural machinery workshop operations, with a focus on maintenance, repair, and supervision.
• Proven experience managing a team of technicians in a workshop setting.

Knowledge & Skills:

• Strong mechanical knowledge and hands-on experience with agricultural machinery and equipment.
• Excellent team management skills, with the ability to lead, coach, and develop team members.
• Strong reporting skills, with the ability to track progress and communicate workshop performance to upper management.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), with a solid understanding of basic computer applications for reporting and scheduling.
• Familiarity with workshop management software (if applicable) is a plus.
• Ability to work under pressure and prioritize tasks effectively to meet deadlines.