Compliance and Regulatory Officer

DUTIES AND RESPONSIBILITIES:

• Develops, implements, and periodically revises regulatory and accreditation compliance programs.
• Serves as the American Hospital Dubai representative liaising with the Dubai Health Authority.
• Leads and supports inspection readiness activities.
• Provides support during and after regulatory and accreditation inspections and internal audits.
• Contributes to developing recommendations for changes to clinical practices to ensure compliance.
• Assists in preparing comprehensive reports, including recommendations and appropriate action plans.
• Facilitates the dissemination of results from inspections and audits.
• Manages a portfolio of activities to ensure regulatory compliance, including mock inspections, surveys, and tracers.
• Maintains confidentiality of all data and information at all times.
• Interprets and reports quality data to support facility leadership and clinical decision-makers.
• Identifies and escalates significant non-conformance with laws, regulations, or standards to the Director of Clinical Governance.
• Works directly and closely with all disciplines to develop reliable processes for achieving compliance.
• Maintains various databases and is accountable for the timely and accurate production of routine and ad-hoc reports.
• Coordinates with the Clinical Auditor & Data Management Coordinator in establishing and implementing audit activities.
• Serves as a subject matter expert regarding UAE and Dubai Healthcare laws and regulations, JCI standards, and other accreditation agencies.
• Performs other applicable tasks and duties assigned by the Director of Clinical Governance within the employee’s knowledge, skills, and abilities.
• Completes all assigned tasks in a timely, standardized, and appropriate format.

QUALIFICATIONS & SKILLS:

• Bachelor’s Degree or equivalent in a relevant field such as quality, business administration or Diploma in a relevant field with 3 years of additional experience.
• Certification in Healthcare Quality (CPHQ) or Certification in compliance preferred.

PROFESSIONAL EXPERIENCE:

• Minimum of three (3) years of experience in regulatory compliance.
• Comprehensive experience of Joint Commission International activities.
• Knowledge of Dubai Health Authority laws and regulations.
• Clinical experience or previous experience in a healthcare setting.