Hostel Supervisor

Hostel Supervisor Jobs in Ajman, UAE

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Assuring high level of hospitality and customer services in female hostel.
• Manage, follow up the office administrative work
• apply the daily operational workflow, defined by hostel policy and procedure
• Supervise the female hostel shifts to ensure smooth operations are applied as per hostels rules, regulations and standards.
• Serves the assigned hostel, ensuring hostel, following up all the services provided to the rooms ensuring welfare and safety of residing students and protection of University assets;
• Receives visitors, attends to reception office at the hostels, and ensures implementation of rules, regulations and disciplinary code of conduct in the hostels;
• Advises resident students on queries related to hostel life;
• Ensures maintenance requirements of the hostels are met by proper reporting and follow-up with relevant departments;
• Maintains relevant files & records;
• Assist in online student reservation operation, permission requested on daily basis.
• Assisting in arranging specific procedures for new students (room keys, turnstile card – social page)
• Coordinating with transportation regarding to (shuttles buses, airport trips, shopping trips, and etc.).
• Continuous follow up the daily clearance and release procedures via ORS.
• Disseminates information about deadlines and procedures to be followed by resident students;
• Encourages learning based activities and events among the residing students;
• Carry out other relevant assignments delegated by the senior management.

QUALIFICATIONS & EXPERIENCE:

Bachelor’s degree / Diploma with at least 2 years of experience that is directly related to the duties and responsibilities specified.

KNOWLEDGE & SKILLS:

• Fluency in spoken and written English & Arabic languages;
• High level of customer service focus.
• Excellent interpersonal skills.
• Very good skills in using MS Office Suite;
• Excellent experience in using telephone and email protocols.
• Willing to work on shifts job nature;
• Working experience in dealing with youth is an advantage.