L&D Specialist

L&D Specialist Jobs in Dubai, UAE

Overview of the role

To implement the training plan in the store of their area of focus by guaranteeing the Training activities are conducted to support the co-worker journey. The Learning & Development specialist is accountable to monitor the training delivery with the facilitators, subject matter experts, line managers, store and Service office leaders to ensure the co-workers have access to the learning relevant for their needs (new joiner, internal transfer, functional training, culture & values, behavioural, Corporate, technical, etc…) at each steps of their journey.

What you will do

Training Programmes

• Plan, organise  and optimise the learning activities identified and allocate the resources necessary
• Implement the learning campaign to raise engagement and create an active learning culture
• Design and co-design learning activities and training plan necessary to maintain the teams knowledge aligned with the brand and the company culture
• Facilitate in-classroom or virtual training session to equip and develop the co-workers competences
• Follow-up on learning actions to ensure the learning impact is reached
• Organise knowledge check pre & post-learning to measure the learning impact.
• Organise certification and graduation for the programmes when requested
• Keep track of learning engagement and completion by using the platforms and dashboards in agreement with the people strategy
• Monitor the learning activities of the Buddies and Facilitator in stores by ensuring engagement of this community to maintain a high level of competence in store
• Conduct the Training needs Analysis in store based on the identified learning priorities
• Plan & organise the learning activities for each functions according to the learning path and the learning categories (Compliance, introduction, behavioural, managerial, technical, Brand culture, self-learning for Aspirant, In-the-role, seniority and in each function)
• Update the learning material when relevant and contribute to regional initiative to elevate the learning culture

People Management & Development

• Guarantee all Line Managers of their area of focus are equipped to accompany people performance in-line with the Performance Cycle
• Actively support the performance cycle campaign
• Support the store’s managers to accompany the IDP of the team by organising the relevant learning activities.

Talent Development

• The L&D specialist is responsible to ensure all co-workers are informed and equipped to monitor their learning and talent journey

Administration

• The L&D is responsible for maintaining all administrative records relating to employee trainings (Training Matrix) and will control all administration related to training for the store.
• The L&D is responsible for the monitoring of the LMS for their store: creating account for new joiners, reset passwords, keeping track of the account cancellation (CDS clean-up), creating learning events, marking the attendance, sending invitation, communication to staff planning team and SMEs

Required skills to be successful

• Strong communication skills: Interpersonal Skills, Business Acumen, Problem Solving, Confident, Leadership Skills and Strategic Thinking.

What equips you for the role

Minimum Qualifications and Knowledge:

• Degree/HND (Diploma)

Minimum Experience:

• 1 to 3 years in a similar role.