Learning & Development Specialist 

Join us and make a real impact:

• Craft impactful learning solutions: Address Air Arabia’s specific challenges by designing and delivering innovative training programs for managers, customer service teams, and staff spread across Middle East, North Africa, South Asia and beyond.
• Become a performance game-changer: Develop programs that demonstrably improve employee performance, increase customer satisfaction, and elevate team collaboration.
• Embrace diverse audiences: Engage and inspire various stakeholders coming from over 100 nationalities, from Air Arabia group and its multiple entities, using blended learning approaches and technology.
• Fuel a culture of learning: Champion continuous learning and development, collaborating with line managers to ensure training translates into real-world impact.
• Be a creative catalyst: Inject your passion and enthusiasm into training sessions, fostering a fun and dynamic learning environment where everyone thrives.

You’re a perfect fit if you:

• Hold a bachelor’s degree in business administration, Psychology, or equivalent.
• Possess certifications like “Train the Trainer” or “Instructional Design.”
• Possess 5+ years of experience designing and delivering impactful training programs (leadership, customer service, behavioral).
• Have a proven track record of managing the entire training cycle: learner needs analysis, content creation, delivery, assessment, and reporting.
• Exude confidence and charisma as a facilitator, captivating audiences and driving meaningful conversations.
• Are a self-starter who thrives in a fast-paced environment, readily adapting to new challenges and opportunities.
• Believe in the power of collaboration and communication, building strong relationships with stakeholders across the organization.
• Have a basic understanding of e-learning content development and video production to create engaging learning experiences.
• Are a team player and always ready to learn new things and execute them real-time.

Bonus points if you:

• Have BPS level a & b certificates.
• Hold a Coaching certification.
• From aviation, hospitality, retail, or travel industry.