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Jumeirah hotels & Resorts
Management Trainee Jobs in Dubai, UAE
About the Job:
An opportunity has arisen for a Management Trainee to join our team at Jumeirah Marsa Al Arab. The main duties and responsibilities of this role:
- Manage VIP arrivals and guest preferences by coordinating with relevant departments and ensuring accurate guest profile records.
- Organize timely delivery of VIP amenities and spot-check long-staying guests’ amenities for quality assurance.
- Coordinate with the Reservations Department to action guest preference forms and update arrival checklists accordingly.
- Ensure expedited check-in process for Limousine arrivals and prioritize room readiness.
- Oversee preparation of welcome folders, welcome cards, and offer Cold/Hot scented towels and welcome drinks to all guests upon arrival.
- Supervise lobby greeters and Guest Relations team, always ensuring their presence and availability in the lobby.
- Arrange and supervise guest cocktail events, communicating attendance estimates to relevant departments.
- Supervise Guest Services Executive/Guest Relations staff to ensure efficient guest assistance and support.
- Maintain visibility and availability to in-house guests, regularly engaging with them to obtain feedback on hotel facilities and services.
About you:
The ideal candidate for this position will have the following experience and qualifications:
- Accomplished their hospitality Bachelor
- Proficient in English (Read/Write/Speak)
- Active Listening and clear and concise speaking skills.
- Attention to detail
- Ability to stay calm in stressful situations and take decisions in adverse condition.
To apply for this job please visit esbe.fa.em8.oraclecloud.com.
