Information Technology Business Partner

Information Technology Business Partner Jobs in Abu Dhabi, UAE

MAIN RESPONSIBILITIES

Strategic Planning and Alignment

• Collaborate with business leaders to understand their strategic goals and objectives.
• Develop and maintain a deep understanding of business processes, priorities, and challenges.
• Translate business needs into IT requirements and ensure alignment with the overall IT strategy.
• Participate in the development of IT strategic plans and roadmaps.
• Identify opportunities for IT to support business growth and innovation.

Relationship Management

• Serve as the primary point of contact between IT and assigned business units.
• Build and maintain strong, collaborative relationships with business stakeholders.
• Advocate for the business within IT and ensure IT priorities reflect business needs.
• Facilitate regular meetings and communications between IT and business units.
• Address and resolve any issues or concerns raised by business units promptly.

Solution Delivery and Support

• Partner with business and IT teams to identify, evaluate, and implement technology solutions.
• Ensure timely delivery of IT projects and services that meet business requirements.
• Monitor and manage the performance of IT services and address any issues or concerns.
• Coordinate with project managers and suppliers to ensure projects are delivered on time, within scope, and within budget.
• Provide oversight and support during the implementation and deployment of IT solutions.

Change Management and Communication

• Lead change management efforts related to IT initiatives within business units.
• Communicate IT strategies, priorities, and initiatives to business stakeholders.
• Facilitate training and support for new IT systems and processes.
• Develop and execute change management plans to ensure smooth adoption of new technologies.
• Create and distribute communication materials to keep stakeholders informed about IT initiatives.

Innovation and Continuous Improvement

• Identify opportunities for leveraging technology to improve business processes and outcomes.
• Promote a culture of innovation and continuous improvement within the organisation.
• Stay current with industry trends and emerging technologies to inform IT strategy.
• Recommend and implement process improvements to enhance efficiency and effectiveness.
• Foster an environment that encourages creative thinking and problem-solving.

SKILLS & EXPERIENCE

• Bachelor’s degree in Computer Science, Information Technology, Business Administration, or a related field; Master’s degree preferred.
• Minimum of 5 years of experience in IT or business roles with a strong focus on relationship management and strategic planning.
• Proven track record of working with senior business leaders and delivering technology solutions that drive business value.
• Strong understanding of business processes and how technology can enable business transformation.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to manage multiple priorities and projects in a dynamic environment.
• Strong problem-solving and analytical skills.
• Familiarity with ITIL, Agile, and other relevant frameworks and methodologies.