Sales Executive

Job Purpose:

The role holder is responsible for achieving sales objectives, develop sales strategies and attract new clients whilst ensuring high customer satisfaction and loyalty.

Core Responsibilities:

• Achieves assigned sales target and KPIs as per set objective by ensuring an agreed mix of models and types.
• Ensures efficient sales forecast and reservation management.
• Retains existing customers by follow-up on a regular basis and acquires new prospects with a high index of conversion to buyers.
• Delivers consistent high customer service to all the customers.
• Maintains up to date and accurate customer database.
• Plans in advance the day to day sales activities (Visits, Phone calls, emails, etc).
• Maintains and submits daily activity reports to the sales manager on a daily basis.
• Seeks and reports important market intelligence relating to competitors/clients that will benefit the company.
• Keeps all existing and potential customers aware of new models and benefits offered by the dealership’s range of cars and commercial vehicles.
• Continuously seeks new prospects.
• Maintains regular contacts with existing customers for additional business.
• Keeps the sales manager in the loop in case of bulk deals to offer additional support to customers.
• Adds value to every sale by promoting extended warranty, insurance, rust proofing, service contract, accessories sales, etc
• Designs and presents solutions to moderately complex up to complex negotiations, with the approval of the sales manager.

Background & Experience (years)

• 2 to 5 years in sales roles with recent experience in B2B sales.
• Proven ability to work under pressure and to accomplish demanding targets.
• Able to manage complex human relationships and culturally sensitive.