Commercial Associate

Key Responsibilities

• Commercial Associate is responsible to provide commercial support to Business Development department processes, including but not limited to, demand management, BID management, customer satisfaction, contract reviews, etc.
• Adheres to all Policies and procedures related to Business Development department
• Support on integration of SAP system for Commercial Practices;
• Follow Strict compliance with demand management with direct involvement of right stakeholders
• Responsible of managing Aerospace customer web portals particularly Orders intake, Forecast, BIDs Management and other related activities.
• RFQ/RFP/RFI Data Package Extracting, Circulation from Customer’s Portals, internal Releasing, Tracking, Recording, Archiving, Proposal Submission within customer’s Portals and Follow up
• Responsible of Maintaining Aerospace Sale plan Scenarios, Collaborate where required and align lead time with the customers
• Generating of Sales reports to Management including YTD/MTD Sales Report Circulation
• Handling documents preparation of company Qualifications, Customer Questionnaires, Portals Registration and other initial assessment needed for new customers.
• Handles customer urgent commercial needs, requirements and disputes and cascade it internally to relevant stakeholders within BD or other departments.
• Weekly meeting with customer’s ordering officers toward understanding customer’s needs and cascade it internally to get needed support from all stakeholders.
• Quarterly Customer Satisfaction Questionnaire circulation, collection and escalation where needed through efficient tracking system.
• SO Allocation for the order completion to enable DN creation & invoicing
• Support managing an ongoing flow of identified prospective partners with whom there could be mutual value and to pro-actively identify new business opportunities
• Support proactively driving new lead generation by setting up appointments and meetings to progress these relationships
• Provide support to Business Development team to manage projects within or segments of existing or developing key accounts, and provide support and   assistance
• to the development of those partnerships
• Provide support and work in partnership with internal operations function to provide relevant and compelling communications support to
• customers and stakeholders helping to increase the overall efficiency of internal process
• Support across the different functions of the key business and in particular Logistics, Supply Chain, Operations and finance

Qualifications and Skills

• Degree in Business or Law is desirable.

Experience

• 5-10 year experience in a commercial role

• Aerospace, Defence and Oil & Gas experience is desirable
• 5-year experience of working in contract management.